EFFECTIVE CUSTOMER COMMUNICATIONS
Communication is how people interact and exchange information with others. It stems from the Latin word commūnicāre, meaning: to share. It happens through a variety of channels using mutually understood signs and symbols.
COMMUNICATION THE SOTHEBY'S INTERNATIONAL REALTY WAY
Clear, Concise, Consistent Communication!
Buying or selling a home is an emotional time for customers and the support of a real estate agent in the form of constant communication is vital to developing a relationship of trust.
As part of your overall marketing strategy, invest the time to create a clear, concise and consistent communication plan that you can use with all of your customers. It will be the best investment you ever make in your professional career.
Great communication is what separates good Agents from exceptional Agents!
Communication is the critical component of the entire brand experience for a customer.
How well you communicate with customers will ultimately determine whether you lose the deal or make the sale. Keep communicating!
Keep the lines of communication open!
There are so many ways to keep in constant contact with customers these days, make sure you use them to your advantage
Customer Communication Plan Template
Access a 'Customer Communication Plan' template and download it in Excel or pdf format to assist you in becoming an Agent of the Exceptional!
EFFECTIVE CUSTOMER COMMUNICATIONS
COURSE CURRICULUM
Customer Communications
Available in
days
days
after you enroll